Her Cold Algorithms Cost My Love
The office was in the middle of a sudden crisis when I texted my fiance, Natalie, asking her to pick up my parents from the Amtrak station. It was their first time visiting the city.
Half an hour later, she sent back a single character: K.
A faint shadow of unease crept into my chest, but I brushed it off.
It wasn't until I got off work and walked into an empty, silent apartment that the anxiety flared. Driven by a terrible instinct, I grabbed my keys and rushed toward the station.
The late afternoon heat was suffocating, hovering near a hundred degrees.
Sixty pounds of fresh peaches from my fathers orchard lay bruised and scattered across the concrete.
My father was slumped on the edge of a concrete planter, pale and slick with sweat, suffering from severe heatstroke. My mother was kneeling beside him, using a plastic bottle cap to drip water onto his cracked, dry lips.
Natalie had never showed up.
Instead, she had sent my father a text:
Im caught up in something. Use a chatbot to look up the bus route.
But my father was using an ancient, battered flip phone.
He had been holding that chipped, plastic brick to his ear, his voice trembling as he asked the automated operator over and over:
How do I get to my sons house? Please, ma'am, just tell me the way.
When they saw me, my parents forced small, tearful smiles.
My mother pulled anxiously at the hem of her faded cotton shirt. Dont go blaming your fiance, Peter. Its our fault. Were just old and dont understand these fancy gadgets. Were nothing but a nuisance.
My hands shook as I unlocked my phone.
On my feed, a new post from Natalies childhood friend, Ryan, stared back at me.
In the photo, Natalie was carefully helping Ryans parents into a luxury motorhome.
Just mentioned my mom gets car sick, and Natalie literally took the afternoon off and rented an RV to pick them up from the airport. Sweeter than a real daughter.
I knelt down on the baking concrete and gripped my fathers trembling hand.
On his scratched phone screen, the call log to Natalie was still glowing.
Forty-three outgoing calls. Every single one of them declined.
I swallowed the bitter lump in my throat, my voice terrifyingly calm.
Dad, the AI didn't do anything wrong.
Its the person. Shes rotten to the core.
My fathers IV drip ran until nine that night.
He lay in the observation bed of the emergency room, his face a sallow, waxen yellow, his dry lips twitching slightly.
Peter, this must be costing a fortune, he whispered, his hand shaking as he reached for the small, zippered pocket sewn into the waistband of his trousers. I brought cash. Let me pay.
I gently pressed his hand down, my throat feeling as though it had been scraped with sandpaper.
Its not much, Dad. I already took care of it.
In truth, Natalies credit card was in my wallet, but I had instinctively used my own personal debit card.
From the moment she declined that forty-third call at the train station, I knew I never wanted to owe her another cent.
By the time I brought my parents back to our apartment, Natalie was already there.
She was dressed in silk loungewear, reclining on the sofa with her noise-canceling headphones in.
Hearing the door open, she glanced up. Her eyes lingered for a fraction of a second on my parents wrinkled, sweat-stained clothes.
Oh, youre finally here. Its pretty hot out, isn't it?
Her voice was polite, smooth, and entirely devoid of warmth.
She pointed toward the foyer shoe rack.
The house slippers are on the second shelf. Mary, Robert, those boots have mud on the soles. Would you mind putting them in a plastic bag before you set them down? That entryway rug is pure wool, and its incredibly difficult to clean.
My mother, who had been about to step out of her shoes, froze.
She looked down at my fathers mud-flecked work boots, panicked, and took two steps backward, retreating entirely into the cold, concrete hallway outside the apartment.
Oh, of course, dear. I understand, my mother stammered.
Kneeling in the hallway, she pulled the boots off my fathers feet herself.
She used the clean underside of her own shirt to wipe the dust from the soles before she dared to bring them inside.
My father stood in the foyer, rubbing his calloused hands together.
From a battered canvas tote bag, he carefully pulled out a heavy glass jar, sealed tight.
Natalie, this is raw honey from my own hives back home. Peter mentioned you do a lot of corporate training and your throat gets dry. This is good for the lungs.
He held the jar out with both hands, offering it like a prized possession.
Natalie took off her headphones, but she didnt reach for the jar. Instead, she offered a thin, professional smile.
Thank you, Robert, but I only drink black coffee. No sugar.
She paused, adjusting her posture.
Besides, private, raw honey like this is highly risky. The levels of botulinum and heavy metals can easily exceed safety standards. If I get food poisoning, itll ruin my schedule tomorrow. You should keep it for yourselves.
My fathers hands hovered in midair.
A shadow of deep humiliation and utter helplessness flickered across his cloudy eyes.
Slowly, he drew his hands back, tucking the jar into the deepest corner of his bag. His voice was barely a whisper.
Oh, I see... Im sorry. I dont know much about science. I didn't mean to cause trouble.
Natalie put her headphones back in, her eyes returning to her tablet.
Its fine. Just use your phone to search things up when youre not sure. Peter, take them to get washed up. They have that... Amtrak smell on them.
Her tone was incredibly casual.
I stared at her profile, my fists clenching so hard my nails bit into my palms.
A few minutes later, Natalies phone rang.
She pulled her headphones out instantly, hitting the speakerphone button. Her voice underwent an immediate transformation, becoming soft, patient, and incredibly warm.
Mr. Curtis! Yes, that smart cervical massager was from me.
You cant find the power switch? No worries, Ill walk you through it.
Do you feel the raised metal button on the left side? Yes, hold it down for three seconds. Then push it up once for the lowest setting.
On the other end of the line, Ryans father laughed, complaining gently.
Oh, you young people and your high-tech gadgets. My old bones can barely keep up. Im putting you to so much trouble, Natalie.
Natalie let out a soft, melodic laugh. There wasn't a trace of impatience in her voice.
Mr. Curtis, please dont say that.
If our elders dont know how to use something, its our job to guide them through it. Its the least we can do.
I stood in the shadow of the hallway.
I watched my father, who was terrified of stepping on the wool rug, pressing his back against the wall as he shuffled sideways toward the guest room.
Its our job to guide them through it.
Then what was it, I wondered, when she told my father to ask a chatbot this afternoon?
The next day was Saturday.
I had planned to take my father to a local clinic to get his heart checked after the heatstroke.
But as I stepped out of the guest room, I saw Natalie standing in the living room, holding a small, black smart speaker.
She plugged it into the outlet right outside my parents' bedroom door and turned to face them.
Mary, Robert, Im usually very busy with work, and Peter has his own projects. You wont know how to operate any of the smart appliances in this house.
She tapped the top of the black cylinder.
So Ive set up this digital assistant for you. If you want to turn on the TV, run the washing machine, or if you dont know how long to microwave something, just talk to it.
Its much smarter than a human. It wont get annoyed, no matter how many times you ask.
My mothers eyes lit up, filled with a quiet reverence for the city's technology.
Oh, my. Such a clever little box. Thank you so much, Natalie. We promise we wont get in your way.
Natalie nodded, satisfied, and checked her watch.
I have to head out for a meeting. I probably wont be back for dinner, so please help yourselves.
The moment the front door clicked shut, I saw a notification light up on her phone, which was synced to our shared tablet on the counter.
It was a text from Ryan.
Natalie, my mom really wants to try that private farm-to-table bistro downtown, but I heard bookings are backlogged by a month.
Natalies reply had been instant: Already taken care of. I used a favor with the clinic director to get us a private dining room. Ill pick you all up at eleven.
I stood frozen in the quiet living room, feeling the blood in my veins turn to ice.
I had mentioned that exact bistro to Natalie a month ago.
I told her my parents were coming and that I wanted them to experience a nice, authentic meal in the city.
At the time, Natalie hadn't even looked up from her laptop.
Places like that are all about the aesthetic and markup, she had said coldly. Your parents are used to simple food. They wont appreciate the difference. Its just throwing money away.
At eleven that night, I got up to get a glass of water.
Passing the guest room, I noticed the door was cracked open.
The room was pitch black.
In the dim light spill from the hallway, I saw my father kneeling on the carpet in front of the smart speaker.
On his nose rested his reading glassesthe pair with the broken arm, held together by yellowing Scotch tape.
In his hands was the washing machine manual Natalie had tossed to him earlier.
Earlier that evening, my mother had accidentally splashed some soup on the sofa cushion. She wanted to wash it immediately, but she couldn't figure out how to open the smart washer door.
My father leaned close to the speaker, his voice hushed, strained with a thick, nervous rural accent.
Um... Alexa? How do I... how do I open the door for the... wash?
The speaker pulsed with a cold, blue light, its mechanical voice flat and metallic:
Im sorry, I didn't quite catch that. Please speak clearly in a quiet environment.
Sweat beaded on my fathers forehead. He cleared his throat, trying desperately to enunciate.
Alexa! The washing... machine. How to... open?
The speaker pulsed again. Searching for: How to open a washing business. Here are the top results...
My father stared at the glowing blue ring.
Slowly, his shoulders slumped. He sat back on his heels, staring helplessly at the plastic cylinder.
Then, he raised his rough, calloused hand and struck himself hard across the face.
The slap was a dull, heavy sound in the quiet of the night.
Stupid, my father whispered, his voice cracking with a sob. So stupid... even a machine looks down on you.
He buried his face in his hands.
How is Peter ever going to hold his head up in front of her family with a father like me?
I stood outside the door, biting down on the back of my hand until it bled, tears streaming down my face, terrified of making a single sound.
This was the "high-tech" solution Natalie was so proud of.
It was a mirror, reflecting her quiet arrogance and my parents crushing humility, leaving them with nowhere to hide.
On Sunday afternoon, we had uninvited guests.
Without giving me any warning, Natalie walked in the door carrying Ryans mothers designer handbag, followed by Ryan and his parents.
Mr. Curtis wanted to see the river view, Natalie said, kicking off her heels. My apartment has the best view in the building.
Ryan held his fathers arm, speaking in a soft, pampered tone. Natalie, I hope we arent interrupting you and Peter. My moms knees have been acting up because of the damp weather, so were moving a bit slow.
I walked out of the kitchen holding a plate of sliced fruit, meeting Natalies gaze.
She looked at the plate, her brow furrowing slightly.
Peter, go to my study and get that German cold-laser therapy device out of the drawer. Let Mr. Curtis use it.
I hesitated.
Thats for my dad, I said quietly.
I had bought that device just yesterday.
After his heatstroke, my father had been complaining of deep soreness in his lower back and legs.
I had paid nearly fifteen hundred dollars to have a friend import it from Europe, and I hadn't even opened the box yet.
Natalies expression instantly hardened, turning cold and impatient.
Your fathers pain is from years of manual labor. Its chronic joint damage; a delicate therapy device like that wont do anything for him. Mr. Curtis has acute stiffness. Its completely different.
She lowered her voice, her tone sharp.
And lets not forget, when we bought this place, Mr. Curtis pulled some strings to get us the developers discount. Consider this returning a favor. Go get it.
She spoke with absolute conviction, weighing every human interaction like a transaction on a balance sheet.
My father, who had been coming in from the balcony with a basket of laundry, overheard us.
A flash of panic crossed his face. He quickly set the laundry down on a chair and hurried over.
Peter! I don't need that thing, my father said, offering a pleading, placating smile to Ryans father. He bowed slightly, presenting his hands. Brother Curtis, you use it. My body is tough as nails. A fancy machine like that is wasted on me anyway.
Ryans father reached out, taking the box with two fingers, giving a curt, dismissive nod. Thanks.
Natalie immediately knelt down on the rug to unbox it.
She sat on her heels, carefully applying the therapy patches to Mr. Curtiss knees, adjusting the settings with immense care. Is the intensity okay, Mr. Curtis? Let me know if its too warm.
Its perfect, Natalie. Youre such a thoughtful girl, Ryans mother beamed.
My father stood nearby, rubbing his hands against his trousers, looking entirely out of place.
To break the awkward silence, he turned toward the kitchen to grab a cloth.
Ill... Ill wipe down the coffee table for you all. You go ahead and chat.
Robert, Natalie said suddenly, stopping him in his tracks.
She didn't look up from the remote control in her hand.
That table is engineered quartz. You cant use a wet dishcloth on it; it leaves water spots. If youre bored, you can rest in the guest room. The Roomba is about to start anyway.
My fathers hand, holding the cloth, froze in midair.
He stood there like a child who had done something wrong, slowly tucking the cloth behind his back. With his head bowed, he edged along the wall and slipped back into the guest room.
As the door clicked shut, I heard Natalie whisper to Ryan:
Older folks always want to feel useful, but honestly, they just slow everything down.
The paring knife in my hand hit the kitchen counter with a sharp clatter.
I took a deep, shuddering breath, turned, and walked into the guest room.
The next morning, early.
The sound of violent coughing echoed from the bathroom.
I pushed the door open to find my father leaning over the sink, staring at a bright splatter of blood.
The severe heatstroke from Friday had pushed his fragile cardiovascular system to its absolute limit.
Peter... don't tell Natalie, he gasped, clutching his chest. His first instinct, even now, was the fear of being a burden to her.
My hands shook as I pulled out my phone and messaged Natalie: My dad is coughing up blood. Can you ask Dr. Lawrence if we can get him into the emergency cardiac unit?
She replied instantly.
I tapped the message, only to find a block of standard, AI-generated text.
Based on your description, hemoptysis may indicate severe cardiovascular pathology. It is recommended to visit the nearest tertiary hospital. You can schedule an appointment via the hospital portal. The steps are as follows: Step 1, download the app...
Looking at that cold, automated response, something inside me went entirely dark.
I closed the chat, rented a car, and rushed my father to Mercy General Hospital.
The emergency room physician looked over his scans, his face grim. He needs an immediate coronary angioplasty. Our cardiology department is excellent, but Dr. Lawrence is the only specialist available this week who can handle a high-risk case like this.
The doctor sighed. Dr. Lawrences schedule is booked through next month. Your father cant wait that long. You need to find a way to get him a priority slot.
Dr. Lawrence was Natalies former university mentor.
They were incredibly close; she visited him every holiday.
With the medical charts in my hand, I dialed Natalies number. It rang for a long time before she picked up.
Natalie, my dad needs emergency surgery. Can you call Dr. Lawrence? The doctor says we can't wait. My voice was tight, pleading.
There was a pause on the line.
Peter, aren't you making a mountain out of a molehill? I sent you the scheduling steps.
Older people have heart issues all the time. He just needs some medication and rest.
The doctor said he needs surgery! Hes throwing up blood! I shouted, my voice cracking.
Natalie sighed, her tone dripping with annoyance. Stop yelling. Dr. Lawrences emergency priority slot for this week is already taken.
My body went rigid, the blood freezing in my veins. Taken? By whom?
Ryans uncle, Natalie said, her voice entirely matter-of-fact.
His uncle runs an international logistics firm. His time is literally money. He was experiencing some mild arrhythmia yesterday, so I gave the slot to him.
I gripped the phone so hard my knuckles turned white.
An arrhythmia gets a priority slot, but my father is coughing up blood in an ER? He is waiting for a life-saving surgery!
Peter! Natalies voice turned ice-cold.
Can you stop trying to guilt-trip me? Resources have to be allocated where they actually matter. Ryans uncle can secure a major corporate sponsorship for my promotion next quarter. What can your father do for me?
Hes an old man from the country. Even if he gets this surgery, what social value does he actually bring to the table? Hes just going to consume more resources.
The hospital corridor was loud, crowded with moving stretchers, but a chill crept up my spine, paralyzing me.
My mouth opened, but I found I had nothing left to say to her.
Why aren't you saying anything?
Perhaps sensing she had gone too far, Natalie softened her tone slightly.
Look, Ill send you a link. Its a portal with a real-time cancellation tracker. Have your father monitor it; maybe he can snag a slot with another doctor. This is the era of digital medicine. He needs to learn to adapt.
The line went dead.
A second later, a text banner appeared with the link she had promised.
At that moment, the final, fragile thread holding me to her snapped.
That afternoon, after making sure my parents were settled in the ward, I went back to the apartment.
Natalie wasn't there.
I pulled my largest suitcase from the closet and began packing my things, along with the few belongings my parents had brought.
There wasn't much to pack.
When I was done, I walked into the living room.
I slid the engagement ring off my finger and set it gently on the glass surface of the coffee table.
Then, I walked out, closing the door quietly behind me.
No slamming.
No noise.
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